8/27/2023 0 Comments Gaslight vapor order returnsAll accessories and product component parts must be returned with the product(s) being returned. We strongly recommend you purchase shipping insurance as we are not liable for any product(s) that are lost or damaged during shipment.įor all product returns, the product must be safely secured in the package such as by using the original packaging material or by using bubble wrap or similar supplies to protect the product from damage during shipment. The customer is responsible for all return shipping costs. Please note that we are not responsible for items sent to us without an RA number. Please allow 14 business days for the processing of your return once it has arrived at our facility.Address the package according to the instructions that were sent to you via email.Once received, write the provided Return Authorization number on all sides of the packaging being returned.This will be emailed to you once the request has been approved. Submit a request via our Online Contact Form and obtain a Return Authorization number. We reserve the right to refuse or deny any return and may request additional information as a condition of the return.
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